XBPMN Apps - Freshdesk SAP
XBPMN Apps - Freshdesk SAP

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Example - SAP Change Workflow in Freshservice

Category: SAP

Generic workflow Let us show you an actual example of how you may be using our SAP Transport Management for Freshservice app. As a company, we generally use 3 different change workflows for SAP: Stand...

SAP Transport Management for Freshservice - Quick Start

Category: SAP

Technical prerequisites First you have to make sure your SAP system fulfills the following technical prerequisites: Minimum SAP Component versionsYou will need SAPUI >= 7.53 and: AS ABAP Version Se...

How can I report a bug?

Category: Q&A

You hate bugs and so do we. Simply create a new ticket in the customer portal. Our support team is working on Eastern Standard Time (EST). Please provide the following information when opening a ticke...

How can I restrict user access to the application?

Category: Q&A

At the moment, you can only prevent users from accessing the application by using Groups. In the Installation page, the first field is named "Authorized User Group". This is a mandatory field. Only us...

How can I check if my SAP Server is reachable?

Category: Q&A

If you try executing an action on a SAP Server that cannot be reached, a notification will usually be displayed. However it is also possible to manually check if the server is reachable directly from ...

Who can I contact if have additional requirements for the app?

Category: Q&A

Our support team is very responsive. In case you need new features or adjustments, please contact us. We generally charge customers for such modifications but make exceptions for minor changes that ca...

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