Canadesk Apps - Freshdesk SAP
Canadesk Apps - Freshdesk SAP

Hello, how can we help?

Suggested knowledgebase articles:
Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
Example - SAP Change Workflow in Freshservice

Category: SAP

Generic workflow Let us show you an actual example of how you may be using our SAP Transport Management for Freshservice app. As a company, we generally use 3 different change workflows for SAP: Stand...

SAP Transport Management for Freshservice - Quick Start

Category: SAP

Technical prerequisites Disclaimer: Please read this article to understand what is included in the marketplace price. First you have to make sure your SAP system fulfills the following technical prere...

What is included in the marketplace app price?

Category: Q&A

The marketplace licensing gives you the right to use the application for a set number of users. All invoicing is managed directly by Freshworks. You will also receive a short document explaining how t...

What are your Cloud Terms of Services?

Category: Q&A

Last updated: November 2022   Cloud Terms of Services Thank you for using one of our applications! These Cloud Terms of Service (these "Terms") describe your rights and responsibilities as a customer ...

Can I import SAP transports from Freshservice?

Category: Q&A

Not at this time! We only offer this feature to customers with paid custom requirements. Contact our support team if you would like to join the program.

How can I report a bug?

Category: Q&A

You hate bugs and so do we. Simply create a new ticket in the customer portal. Our support team is working on Eastern Standard Time (EST). Please provide the following information when opening a ticke...

View entire Knowledgebase
Go to Administration Panel