XBPMN Apps - Freshdesk SAP
XBPMN Apps - Freshdesk SAP

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Example - SAP Change Workflow in Freshservice

Category: SAP

Generic workflow Let us show you an actual example of how you may be using our SAP Transport Management for Freshservice app. As a company, we generally use 3 different change workflows for SAP: Stand...

SAP Transport Management for Freshservice - Quick Start

Category: SAP

Technical prerequisites First you have to make sure your SAP system fulfills the following technical prerequisites: Minimum SAP Component versionsYou will need SAPUI >= 7.53 and: AS ABAP Version Se...

How can I report a bug?

Category: Q&A

You hate bugs and so do we. Simply create a new ticket in the customer portal. Our support team is working on Eastern Standard Time (EST). Please provide the following information when opening a ticke...

Can I import SAP transports from Freshservice?

Category: Q&A

Not at this time! We only offer this feature to customers with paid custom requirements. Contact our support team if you would like to join the program.

How can I check if my SAP Server is reachable?

Category: Q&A

If you try executing an action on a SAP Server that cannot be reached, a notification will usually be displayed. However it is also possible to manually check if the server is reachable directly from ...

How can I restrict user access to the application?

Category: Q&A

At the moment, you can only prevent users from accessing the application by using Groups. In the Installation page, the first field is named "Authorized User Group". This is a mandatory field. Only us...

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